Frequently Asked Questions

Find quick answers about tickets, delivery, payments and refunds.

How can I trust Tribünüm?

Tribünüm is a ticket resale platform that secures the transaction between the buyer and the seller.

Seller listings and orders are reviewed.
The ticket delivery process is monitored.
Seller payouts are not released until the event has taken place.
If a delivery issue occurs, we try to find a suitable alternative ticket.
If no suitable alternative can be found, a refund process is started under the applicable conditions.