How do I create a ticket listing?

After logging in to your Tribünüm account, go to the My Ticket Listings section and create your listing by entering the event, category, number of tickets, price and delivery details.The information you provide in the listing must be accurate and complete.

When will my listing be published?

Your listing is reviewed by our operations team.Once the checks on the event, category, delivery method, price and seller account are complete, your listing is approved, or we contact you about any corrections needed.

How do I update my listing?

After logging in to your Tribünüm account, you can update the price, quantity and other eligible details of your unsold listing in the My Ticket Listings section.For sold tickets, changes that could affect the buyer's rights cannot be made.

How am I notified when my ticket sells?

When your ticket sells, a notification is sent to your registered email address. You can view the sale and delivery details in the Sold Tickets section of your account.You must deliver your ticket within the stated time and method.

Where can I find the buyer's transfer details?

After logging in to your Tribünüm account, you can view the buyer and transfer details for the order in the Sold Tickets section.These details must only be used to deliver the ticket in question.

When do I get paid after my ticket sells?

Seller payouts are scheduled for the first week after the event has taken place without issues.Public holidays, bank processing times, identity verification checks or an ongoing review of the order can affect the payout date.

What happens if I do not send a ticket I sold?

A sold listing is binding for the seller.If the ticket is delivered late, in the wrong category, or not at all, Tribünüm may source an alternative ticket for the buyer. Any price difference and related costs of the alternative ticket may be charged to the seller.Repeated delivery violations can lead to the seller account being restricted or closed.

Frequently Asked Questions

Find quick answers about tickets, delivery, payments and refunds.

How do I create a ticket listing?
When will my listing be published?
How do I update my listing?
How am I notified when my ticket sells?
Where can I find the buyer's transfer details?
When do I get paid after my ticket sells?
What happens if I do not send a ticket I sold?

Frequently Asked Questions

Sellers