Has Passolig been discontinued?

The Passolig Card continues as the Passo Fan Card, with a renewed name and application system.Whether your existing card can still be used, and your e-ticket status, may vary depending on your account in the Passo system. Check your current status through Passo's official channels.

What is the Passo Fan Card?

The Passo Fan Card is a personal fan card used to assign tickets to individuals and to enter the stadium for football matches ticketed through the Passo system.The entry method can be digital or physical depending on the stadium and the current Passo app.

I do not have a Passo Fan Card account. Can I still buy a ticket?

You can complete your ticket purchase. However, for a match that requires a Passo Fan Card, you need a valid Passo fan account so the ticket can be assigned to you and you can enter the stadium.You should complete your application without delay after purchasing.

How do I apply for a Passo Fan Card?

You can complete your application online through Passo's official website or official mobile app.Applications are personal. Each attendee must apply separately with their own ID or passport details.

My physical card has not arrived yet. Can I still enter the match?

If your ticket has been assigned to your account, you can use the digital entry methods offered by Passo without waiting for the physical card.The available QR, NFC or other entry methods can vary depending on the stadium and the current version of the app.

I do not want a Passo Fan Card. Can I enter the match with a single-entry card?

For matches ticketed through Passo, each attendee may need an active Passo account of their own.Single-entry cards or entry documents issued at the stadium box office vary by match and stadium. Check the current rules on the event page and through Passo's official channels.

There are four of us. Can all tickets be sent to a single Passo fan account?

No. For matches that require a Passo Fan Card, each ticket is assigned individually to the national ID or passport number of the person entering the stadium.Each attendee must have their own valid Passo account.

Do children need a Passo Fan Card and a ticket?

Children under the age of 7 do not need a Passo Fan Card or a ticket.Check the age and entry rules on the relevant event page before purchasing. If you are not sure, contact our support team.

Can foreign nationals get a Passo Fan Card?

Foreign nationals can create a Passo fan account using their passport details.The passport number used in the application must be exactly the same as the passport number provided in your Tribünüm order.

Where can I find my Passo fan details?

The key detail used for the ticket transfer is the national ID or passport number registered on your Passo account.Only share with Tribünüm the identity details requested for your order. Never share your card PIN, SMS verification code or account password with any seller.

How can I check my e-ticket usage status?

You can check your e-ticket usage status in the account and card operations section of Passo's official website or mobile app.The names of these operations may vary depending on the current version of the app.

How can I extend my e-ticket validity?

You can complete the e-ticket validity or card-related operations through Passo's official website or mobile app. https://www.passo.com.tr/ Fees and steps are set by Passo. Check the current amount before paying.

Why does the Passo Fan Card logo matter?

For some matches, the team logo of the account the ticket will be assigned to must match the stand you purchased.Logo restrictions can be applied by the club or the relevant security authorities. The applicable logo requirements are stated on the event page before payment.

Can I enter the match with a Passo Fan Card that has a different team logo?

This depends on the rules of the match.If there is no logo restriction, tickets may be assigned to accounts with a different team logo. Stricter restrictions may apply for derbies, away sections and matches with security risks.

What happens if my Passo account has a penalty or security restriction?

If your Passo account has a restriction applied by a club, the federation or the relevant security authority, the ticket assignment may fail.Such restrictions cannot be removed by Tribünüm. You need to check the situation with the relevant official body or Passo support channels.

Can I buy a new ticket if my Passo account already has a ticket for the same match?

An existing ticket for the same match on the same Passo account can block the new ticket from being assigned.Whether the existing ticket can be transferred depends on the transfer rules of the event. You may need to resolve the issue before the event by providing details of another suitable attendee.

Do my Tribünüm details have to match my Passo account details?

Yes. The name, surname and national ID or passport number used for the ticket transfer must match the details on the Passo account.Especially for foreign attendees, it is important to enter the letters, digits and spaces of the passport number correctly.

Frequently Asked Questions

Find quick answers about tickets, delivery, payments and refunds.

Has Passolig been discontinued?
What is the Passo Fan Card?
I do not have a Passo Fan Card account. Can I still buy a ticket?
How do I apply for a Passo Fan Card?
My physical card has not arrived yet. Can I still enter the match?
I do not want a Passo Fan Card. Can I enter the match with a single-entry card?
There are four of us. Can all tickets be sent to a single Passo fan account?
Do children need a Passo Fan Card and a ticket?
Can foreign nationals get a Passo Fan Card?
Where can I find my Passo fan details?
How can I check my e-ticket usage status?
How can I extend my e-ticket validity?
Why does the Passo Fan Card logo matter?
Can I enter the match with a Passo Fan Card that has a different team logo?
What happens if my Passo account has a penalty or security restriction?
Can I buy a new ticket if my Passo account already has a ticket for the same match?
Do my Tribünüm details have to match my Passo account details?